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Assistance at HHU

In the event of emergencies, contact the

Rheinischen Kliniken Düsseldorf, central casualty department
Tel.: (0211) - 922 - 28 01; or

the Emergency Medical Service
Tel: 116 117 (HHU in-house number)

Emergencies: In addition to serious injuries, accidents, etc., these also include acute psychoses, persons displaying self-harming, self-endangering behaviour or pronounced suicidal thoughts.

We, the BBSt team, provide advice on all difficulties during your studies arising from a disability or chronic illness. You can contact us about specific issues such as compensation for disadvantages, financial assistance and applications to public authorities or with general questions about support before and during your studies. If we cannot help you further, we would be pleased to help you find appropriate contact persons.

Student assistants can also provide further help where necessary, such as accompaniment on campus, help obtaining literature or accessing books.

Please note: All information you entrust us with is treated confidentially and subject to data protection and the obligation to maintain secrecy.

Studying with disabilities – am I eligible? (in German)

Information from the Accessibility Department website (please note that this is a translation of the information provided on website, which is only available in German):

The Accessibility Department acts a point of contact for the concerns of students with disabilities and offers uncomplicated assistance. If you have a disability, chronic and/or mental illness, we would be pleased to support you in any way we can. You are also always welcome to contact us even if you do not have a disability.

Together we will do our best to eliminate existing barriers in your studies. As representatives of student interests, we seek direct and straightforward communication with employees in the faculties, administration, etc. to achieve quick and flexible solutions for you.

In addition, we can provide advice on topics such as accessible living, leisure activities, sports options, stays abroad, etc. and everything that can make your day-to-day life easier. In the case of specific questions, the team can also put you in touch with the right contacts.

Accessibility Department (German only)

The Psychotherapeutic Institute Outpatient Clinic (PIA) is a psychological-psychotherapeutic facility at Heinrich Heine University Düsseldorf. We offer you qualified help with psychosocial problems and mental illnesses. The psychotherapeutic treatment is based on the latest findings from psychotherapy research and is subject to constant scientific control. (Information from the PIA Düsseldorf homepage).

  • You can contact the PIA and obtain counselling if you are suffering from the following and other conditions: Depressive disorders, anxiety, insomnia, paruresis, nightmares, eating disorders, obsessive-compulsive disorders, PTSD, chronic pain and mental health issues relating to chronic illnesses, somatic symptom disorders.

PIA (Psychotherapeutic Institute Outpatient Clinic at Heinrich Heine University Düsseldorf)

The Studierendenwerk Düsseldorf (organisation that provides economic, health-related, cultural and social support services for students) offers advice on the following topics:

  • Planning your studies and assessing what personal assistance is required
  • Financing additional needs resulting from a disability or illness
  • Applying for grants
  • Obtaining information on compensation for disadvantages and contacting the responsible individuals at the University
  • Establishing contacts (disability representatives, student advisory service, lecturers)

(Translation of information provided on the Studierendenwerk website, which is only available in German).

Studierendenwerk Düsseldorf (German only)

In addition to questions relating to study programme choices and workshops on topics such as exam nerves, procrastination or time management, the SSC also provides individual, personal advice and counselling sessions. General study counselling/coaching sessions and psychological counselling are offered on request.

Link to the virtual counselling centre (established during the coronavirus pandemic) (German only)

Link to the SSC (German only)

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