Documents for the extension of visas/residence permits can now be submitted to the Immigration Office at an online portal. If you need assistance with this, please contact the JUNO team.
If you urgently need an appointment to see the Immigration Office, you can make an appointment online at the ServicePointfor that day. Please note that you can only request appointments there to apply for "Fiktionsbescheinigungen" or in case of loss of residence title, etc. Extensions of visas or residence permits are not carried out there.
Electronic residence permits (eATs) that have been applied for and are ready for collection are currently issued at the ServicePoint of the Immigration Office at Erkratherstrase 377. It is not necessary to make an appointment. The ServicePoint is open Monday to Thursday from 7.30 a.m. to 3 p.m. and Friday from 7.30 a.m. to 12.30 p.m.
COVID-19: Information on current entry requirements