Team - Department 1.1 HHU Student Services
Open for your queries – the Student Service Centre team
The Student Services Centre (SSC) is open from
Monday to Thursday from 9 a.m. to 3 p.m.
Friday from 9 a.m. to 1 p.m.
The SSC hotline is available from
Monday to Thursday from 10 a.m. to 4 p.m., Friday from 10 a.m. to 2 p.m.
under +49 211 81-12345.
You can reach the specialist departments during their respective telephone consultation hours: Overview
Frequently asked questions and solutions for the most common problems are listed here.
Shorter opening hours on 16 December 2025
On Tuesday, December 16, 2025, the SSC will only be open from 9 a.m. to 12 p.m. All in-person and telephone consultation and service hours will therefore end at 12 p.m.
SSC closed from December 18, 2025 to January 2, 2026:
The SSC will be closed from December 18, 2025 to January 2, 2026. All in-person and telephone consultation and service hours are canceled until January 2, 2026.
We will be available again from January 5, 2026!
We wish everyone a relaxing holiday season and a happy New Year 2026!
Use our services:
- Study consultation and coaching
- Psychological counselling
- Special programmes for first-year students and for the final push
- Student Service Centre
- Telephone and email service
Floor/room: 01.44
Floor/room: 01.48
Floor/room: 01.32
Floor/room: 01.32
Nordrhein-Westfalen
Floor/room: 01.52
Floor/room: 01.29
Floor/room: U1.50
Floor/room: 1.30
Floor/room: 01.54
Floor/room: 01.46
Floor/room: 01.21
Floor/room: 01.30
Floor/room: 01.56
Floor/room: 01.56