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Further support offers

This website offered by the city of Düsseldorf  (German only) provides an overview of further support offers on a wide range of topics (counselling/advice, accommodation, social services, sport, etc.).

You can find further helpful websites below. Please note however that the majority of these pages are only available in German. 

Counselling/advice for individuals with autism and their relatives

Counselling/advice for the deaf and hearing-impaired

Support and advice to help people with disabilities lead independent lives

Kompetenzzentrum Selbstbestimmt Leben (competence centre)

Counselling/advice for cancer sufferers and their relatives

Krebsberatung Düsseldorf (cancer support organisation)

Online portal for young people with emotional/mental health issues

Public health authority (Online portal)

Nursing care advice

Social Welfare Office

 

Social services and financial assistance offered by the city of Düsseldorf:

  • Exemption from the dog licence fee
  • “Düssel-Pass” discount booklet
  • Integration support for adults
  • Integration support for children and young people
  • Integration support for children from the age of six and young people with psychological disabilities
  • Family card
  • Disabled transport service
  • Statutory health and nursing care insurance
  • Basic subsistence income for the elderly and people with reduced earning capacity
  • Basic subsistence income in special types of housing
  • Support for the blind and partially sighted
  • Support for the deaf
  • Child benefits
  • Benefits for war victims
  • Welfare organisation services for people who need nursing care
  • Broadcast licence fee – exemption or discount
  • Special offers for cultural facilities
  • Social compensation
  • Tax relief
  • Transport service for people with disabilities
  • Financial support for holidays
  • Certificate of eligibility for housing
  • Housing allowance

Federal Ministry of Labour and Social Affairs

Information from the Federal Ministry of Labour and Social Affairs

Disabled transport service

Social Welfare Office

Mobility service for visitors to cemeteries

Mobility service for visitors to cemeteries in Düsseldorf

Driving licenses, vehicles and low emission zone stickers

Information on driving licences, vehicles and low emission zone stickers on the website of the city of Düsseldorf.

Mobile with disabilities – services for travellers with mobility impairments

“Deutsche Bahn” German national rail company

Parking

3 August 2023

Travel

Information on the website of the city of Düsseldorf

Düsseldorf Tourist Information Office

Düsseldorf Tourismus GmbH

Mobility and accompaniment service for the blind

“Blindenfreunde” support organisation for the blind

Barrier-free access in Düsseldorf

Düsseldorf Tourist Information Office

Düsseldorf Tourismus GmbH

Services for travellers with mobility impairments

Deutsche Bahn national rail company

Finding locations suitable for wheelchairsFinding locations suitable for wheelchairs

Wheelmap website to help you find locations suitable for wheelchairs

Welcome as a guest and as a person

Verbund der Embrace-Hotels e. V. (inclusive hotel accommodation)

Accessible travel for people with and without disabilities

Bundesverband Selbsthilfe Körperbehinderter e. V.

Assisted holidays for people with disabilities

YAT Reisen GmbH (provider of inclusive holidays)YAT Reisen GmbH (provider of inclusive holidays)​​​​​​​

Group holidays for people with learning difficulties

Quertour GmbH & Co. KG (provider of holidays for people with disabilities)

Travel offers for children, teenagers and young adults

Aktion 'Freizeit behinderter Jugendlicher' e. V. (organisation offering inclusive free-time activities and holidays)

Travel for people with mental and/or multiple disabilities

Travel programme offered by the organisation “Lebenshilfe Nordrhein-Westfalen e. V.”

Financial support for holidays

Social Welfare Office

Personal assistance/assistance with studies

People with disabilities can obtain support from personal assistants to help them lead self-determined lives. These assistants help with activities that individuals cannot manage alone due to e.g. physical limitations. It is important to be aware that assistance is not the same as care. Assistance can be obtained in various areas of life, for example during studies.

Depending on where you live in North Rhine-Westphalia (NRW), either the Rheinland Municipal Association (Landschaftsverband Rheinland – LVR) or the Westfalen-Lippe Municipal Association (Landschaftsverband Westfalen-Lippe – LWL) is responsible for “integration assistance to enable university attendance” (“Eingliederungshilfe zum Besuch einer Hochschule”) or “assistance with vocational education, university studies or further training for a job” (“services to help people with disabilities undertake studies”) (“schulischer Berufsausbildung, Hochschulausbildung oder Weiterbildung für einen Beruf” (“Leistungen zur Teilhabe an Bildung”)).

It may be beneficial to work with an assistance service to organise support. An assistance service can for example prepare a service plan and provide support during the application submission process. With a view to the application procedure, it is advisable to contact the responsible funding body.
The BBST also provides advice on this topic.

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