In an emergency
Important emergency and service numbers
Fire/accident/emergency doctor:
Always call 81-13333 or 0211 81-13333
To ensure optimal localisation on campus: the in-house telephone number 112 connects you to the 24-hour control room at the Hazardous Incidents Office (81-13333).
Please note: The university campus is extensive so please always follow the HHU emergency management policy:
You should report all emergencies to the HHU Hazardous Incidents Office on 81-13333 to enable direct initiation of the HHU in-house emergency management system. This includes, for example, ensuring that caretakers are on hand to meet ambulances and police cars on Universitätsstraße and direct them to the incident site quickly. This is not always possible when the police or fire brigade are informed directly.
In case of an emergency, the following therefore applies:
Alert the HHU Hazardous Incidents Office. You can reach them by calling the in-house telephone number 112 or 0211 81-13333 on your mobile phone.
Emergency clinics in the event of an occupational accident
Surgical Clinic: 81-17376
Ophthalmologic Clinic: 81-17329
Centre for Operative Medicine II – emergency clinic MA 01: 81-07386
Contact the security guard (main gate) on 81-17218 for on-call services.
Occupational and Environmental Safety Unit
81-15222 / mobile: 0162-257 9 001
To report accidents: 81-14829
Service numbers
Service Point/Lost and Found Office
81-11666 (Bldg. 26.11.00.23)
HHU central telephone number
81-11
Centre for Information and Media Technology (ZIM)
Helpdesk: 81-10111
Central post room (Bldg. 23.02.U1.63)
81-12416
University Medical Service
Registration: 81-17104/81-17241
University Hospital
University Hospital administration (fax): 81-16266
Personnel department hotline: 81-19435/81-04111
PC Service hotline: 81-19061/81-04000
Operating Supervisor and Special Supervisor: 81-17213
Facility Management: 81-17139
Security guard, Hospital North gate (vehicle entrance): 81-19021/81-04042
Security guard, main entrance: 81-17221
Security guard, South gate: 81-18398
Troubleshooting Services
Work Order Centre (technical defects): 81-14444
Hospital Technical Service: 81-19911/81-19912
Medical Technical Service from 7 a.m. until 3.30 p.m.: 81-18088
Canteen Technical Service: 81-13346
Security Services
University security services: 81-11666
Hospital security services: 81-17300
Hospital security services via paging system: 715-0300
Housekeeping Services
Security, burglary and theft
sicherheit(at)hhu.de, Tel. 81-11666
Caretakers
Area: 23, 16.11, 21.01, 21.02, 23.01, 24.31
Caretaker’s office (Bldg. 23.02.U1.64): 81-12118
Area: 25, 24.41, 24.51, 24.81, 24.91
Caretaker’s office (Bldg. 25.32 U1.21): 81-13989
Area: 26, 27, 28, 29
Caretaker’s office (Bldg. 26.21.U1.26): 81-13986
Caretaker’s office (annex/decentralised post room): 81-12600
Disposal of hazardous and household waste
Entsorgung(at)hhu.de; Tel. 81-14444
Student Services Centre (SSC)
Central telephone number: 81-12345
General Student’s Committee (AStA)
Secretarial office: 81-13281
Studierendenwerk Düsseldorf (organisation that provides economic, health-related, cultural and social support services for students)
Info point (Bldg. 21.12.00): 81-15777
Commissioner for Students with Disabilities or Chronic Illnesses
Counselling Centre offered by the Commissioner for students with psychological or physical impairments