Hazardous Incidents Office
-13333 (24h, for emergencies)
Work Order Centre
- 14444 (technical defects)
Security Services
- 11666 (HHU)/-17300 (UKD)
Fire/accident/emergency doctor
112
Police
110
In an emergency
Important emergency and service numbers
Fire/accident/emergency doctor
In an emergency, you should call 112 immediately! The call will automatically go directly to the control centre of the Düsseldorf fire service.
You should then also inform the HHU Hazardous Incidents Office:
- From a campus landline: 13333
- From a mobile phone: +49 211 81-13333
Police
In an emergency, you should call 110 immediately! The call will go directly to the police.
You should then also inform the HHU Hazardous Incidents Office:
- From a campus landline: 13333
- From a mobile phone: +49 211 81-13333
Emergency numbers
The University campus is extensive. Please therefore always follow this HHU emergency management procedure:
In an emergency, call 112 (fire/accident/emergency doctor) or 110 (police) first to notify the emergency services directly. You should then also inform the HHU Hazardous Incidents Office on 81-13333 (+49 211 81-13333) so that HHU emergency response staff can brief emergency services/police and guide them to the incident site. This enables us to ensure that the emergency services can get to the right place quickly, despite the size and complexity of the campus.
Emergency clinics in the event of an occupational accident
Surgical Clinic: 81-17376
Ophthalmologic Clinic: 81-17329
Centre for Operative Medicine II – emergency clinic MA 01: 81-07386
Contact the security guard (main gate) on 81-17218 for on-call services.
Occupational and Environmental Safety Unit
81-15222 / mobile: 0162-257 9 001
To report accidents: 81-14829
Service numbers
Service Point/Lost and Found Office
81-11666 (Bldg. 26.11.00.23)
HHU central telephone number
81-11
Centre for Information and Media Technology (ZIM)
Helpdesk: 81-10111
IT security incidents: Computer Emergency Response Team (CERT)
Central post room (Bldg. 23.02.U1.63)
81-12416
University Medical Service
Registration: 81-17104/81-17241
University Hospital
University Hospital administration (fax): 81-16266
Personnel department hotline: 81-19435/81-04111
PC Service hotline: 81-19061/81-04000
Operating Supervisor and Special Supervisor: 81-17213
Facility Management: 81-17139
Security guard, Hospital North gate (vehicle entrance): 81-19021/81-04042
Security guard, main entrance: 81-17221
Security guard, South gate: 81-18398
Troubleshooting Services
Work Order Centre (technical defects): 81-14444
Hospital Technical Service: 81-19911/81-19912
Medical Technical Service from 7 a.m. until 3.30 p.m.: 81-18088
Canteen Technical Service: 81-13346
Security Services
University security services: 81-11666
Hospital security services: 81-17300
Hospital security services via paging system: 715-0300
Housekeeping Services
Security, burglary and theft
sicherheit(at)hhu.de, Tel. 81-11666
Caretakers
Area: 23, 16.11, 21.01, 21.02, 23.01, 24.31
Caretaker’s office (Bldg. 23.02.U1.64): 81-12118
Area: 25, 24.41, 24.51, 24.81, 24.91
Caretaker’s office (Bldg. 25.32 U1.21): 81-13989
Area: 26, 27, 28, 29
Caretaker’s office (Bldg. 26.21.U1.26): 81-13986
Caretaker’s office (annex/decentralised post room): 81-12600
Disposal of hazardous and household waste
Entsorgung(at)hhu.de; Tel. 81-14444
Student Services Centre (SSC)
Central telephone number: 81-12345
General Student’s Committee (AStA)
Secretarial office: 81-13281
Studierendenwerk Düsseldorf (organisation that provides economic, health-related, cultural and social support services for students)
Info point (Bldg. 21.12.00): 81-15777
Counselling Centre (of the Commissioner) for Students with Disabilities or Chronic Illnesses
Secretarial office (24.21.00.33): 81-15007