Student Services for prospective students
Student Services provides an extensive offering for prospective students at the Student Services Centre (SSC): Whether answers to “preparatory” questions or advice for new and prospective students – you can find expert contacts for all study-related questions here.
The SSC is open from Monday to Friday from 9 am to 3 pm.
The SSC hotline is available from Monday to Friday from 10 a.m. to 4 p.m.
under +49 211 81-12345. You can reach the specialist departments during their respective telephone consultation hours: Overview
ATTENTION!
The hotline is currently experiencing technical problems.
Our telephone service is only available to a limited extent.
If you cannot reach us by phone, please send us an e-mail.
We will do our best to find a quick solution!
Thank you for your understanding!
Frequently asked questions and solutions for the most common problems are listed here.
On Tuesday, 24. September 2024, the Student Service Center (SSC) will close at 12 noon due to an internal event. All telephone service hours of the SSC will also only take place until 12 noon. The processing of e-mails may be delayed.
The office hours of the Student and Examination Administration will only take place from 9-11 am. The office hours for German students and international students will only take place from 11am-12pm. The afternoon office hours of the Employment Agency are canceled.
If you would like to obtain more comprehensive advice, you can make an appointment with our personal decision-making guidance service (German only).
Heinrich Heine University Düsseldorf
Student Services Centre (SSC)
Building 21.02/SSC
Universitätsstr. 1
40225 Düsseldorf, Germany
Tel.: +49 211 81-12345 for information.