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Student Services for prospective students


Student Services provides an extensive offering for prospective students at the Student Services Centre (SSC): Whether answers to “preparatory” questions or advice for new and prospective students – you can find expert contacts for all study-related questions here.

The SSC is open from Monday to Friday from 9 am to 3 pm.

The SSC hotline is available from Monday to Friday from 10 a.m. to 4 p.m.
under +49 211 81-12345. You can reach the specialist departments during their respective telephone consultation hours: Overview

ATTENTION!
The hotline is currently experiencing technical problems.
Our telephone service is only available to a limited extent.
If you cannot reach us by phone, please send us an e-mail.
We will do our best to find a quick solution!
Thank you for your understanding!

Frequently asked questions and solutions for the most common problems are listed here.

If you would like to obtain more comprehensive advice, you can make an appointment with our personal decision-making guidance service (German only).

Map and directions

Heinrich Heine University Düsseldorf

Student Services Centre (SSC)
Building 21.02/SSC
Universitätsstr. 1
40225 Düsseldorf, Germany

Tel.: +49 211 81-12345 for information.

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